联盟站点: 站长论坛 | 通信论坛 | 汽车论坛 | 房产论坛 | 电脑论坛 | 加入收藏 | 设为首页 | 广告投放QQ:653229656
发新话题
打印

SP客户服务中心系统

SP客户服务中心系统

SP客户服务中心系统
SP是移动互联网服务提供商,是近几年来,移动运营商在开展短信息业务、多媒体业务中的应用和内容服务合作伙伴的统称。由于业务的飞速发展,现在中国移动公司、中国联通公司以及中国网通公司的SP合作商已经有几千家,而且还在增长,和其他传统产业一样,为了在激烈的竞争中占据一席之地,各SP公司都在大力提高对客户的服务品质,其中很重要的一个手段就是加强和客户之间的沟通。随着SP公司业务扩展,如果无法有效快捷地应付客户的信息要求,为客户提供优良的服务,反过来会制约公司的进一步发展
青岛畅信达通信有限公司对目前国内SP公司建设客户服务呼叫中心系统的客户服务业务需求进行仔细归纳分析,结合成熟稳定的MVB2000系统,推出一套适合SP公司的SP客户服务呼叫中心系统解决方案。
一、系统特色
SP客户服务中心系统是青岛畅信达通信有限公司参考大量优秀典型案例,精心配置而成的适合大多数SP用户使用的企业级呼叫中心系统,直接提供到终端的业务融合通信方式,包括CTI,IVR,并可选配TTS,全程录音,传真,VoIP,电话会议等功能模块,避免对市场大量雷同产品和技术的繁杂又头痛的性价比选择和对兼容性担忧。只需通过快速的配置就可以提供给最终用户使用的客户服务中心系统,并实现简单快速的业务定制,完成与业务系统无缝集成。
二、SP客户服务中心系统基本技术参数
1 系统支持的通讯方式包括:电话,传真,手机等。
2 系统支持0到1000路中继线路接入。支持ISDN-PRI、7号信令、模拟线信令、H.323、SIP。
3 系统支持的人工座席数量为0到1000个。
4 系统支持0到1000路同步录音。
5 系统支持0到无限数IVR。
6 系统支持0到120路传真。
三、SP客户服务中心系统结构组成

四、强大的管理功能
系统设置包括:基本参数、特服号、路由设置、中继设置、IVR、队列设置、时间设置、网络设置、时间段条件设置、一号通、黑名单等
用户设置配置:分机、分机组、话务员组、等候音乐、分机功能设置、语音信箱设置
五、灵活的座席管理
包括:登入、登出、在线、示忙、走开、三方通话、保持通话、恢复通话、录音监控、客户资料自动提示、客户来电内容保存、客户资料、即时查听录音等。
六、强大的业务功能
包括:话务统计可按时间段、座席号、工号等任意组合进行统计、业务统计可按时间、客户ID、客户名称等任意组合统计。

TOP

新加的空白文章2

这是新加的空白文章2,可以在UBB可视化编辑器中,添加和修改文章内容。

TOP

郑州网智信息技术有限公司.2.

科学技术是第一生产力,信息化进步是中国电子商务革命的最重要组成部分,作为电子商务系统建设领域的专业服务商,网智愿意积极承担应有的行业责任,透光云石始终专注用户实际效益,始终专注产品先进性透光云石,致力提高中国电子商务生产力。
网智秉承稳固与发展、求实与创新的精神,透光云石使用户在享受信息科技发展最新成果的同时透光云石不断获得最大的收益,为推动中国电子商务产业的发展透光云石、推动网上开店行业的发展、促进知识经济的崛起作出自己最大的贡献。
成功来自团队,超越客户满意,网智人正在全力打造互联网电子商务服务领域的第一品牌。

TOP

百福经典回帖3

在下对你的景仰之情传奇世界私服有如滔滔长江之水,连绵不绝…… 又如黄河泛滥,一发不可收拾…… 嘿嘿...惊天地!泣鬼神!感人肺腑!感人落泪!i 服了 u!长江后浪战歌退前浪,灌水英雄代代出..........好贴...又见好帖...又见不是一般的好贴...好贴不是别的...好贴就是好贴...好是好贴的好...贴是好贴的帖...好贴不是别的...好贴就是好贴...曾经有人问我...楼猪的帖子算不算好贴...我没有回答...因为我想起了新开传世私服 一位传说中的大师---古龙先生的一段话:“...天涯远不远?...天涯其实一点也不远...因为人已经在天涯...天涯还远吗...”好帖啊...难得一见的好贴...楼猪的文章简直是惊天地...泣鬼神...图文并茂...嬉笑怒骂...指点系词...激扬文字...带给我们的仅仅是视觉上的感受吗...大错特错...楼猪的文章带给我们的是心灵深处的震撼...楼猪的文章是宣言书...楼猪的文章金山毒霸免费下载是宣传队...楼猪的文章是播种机...楼猪的文章带来的是读者的欣喜和系词的繁荣.我对楼猪的景仰犹如滔滔江水绵绵不绝...又如黄河泛滥一发而不可收拾...楼主的文笔实在用笔墨难以形容...熄了灯...打着赤脚...将整个人都倦在大班椅里...喝着清茶看那一个个帖子在mop之间时隐时现...
123456

TOP

The Chinese side hope Sino-Japanese relations have maintained healthy and stable

Japan's Liberal Democratic Party president, Taro Aso will be held today at the National Assembly elected prime minister nominated by the first Japanese prime minister on behalf of 92. Aso will quickly form a cabinet after his election, to be held that evening at the Imperial Palace-appointed post-certification and the establishment of the new cabinet.

  
  Sixteen of Luoyang City in a two-storey building of the collapsed column, the collapse of the column did not find inside a steel ...
Ministry of Foreign Affairs to revoke the U.S. arms sales to Taiwan
[Hope that the United States as soon as possible repatriation of terrorist suspects of Chinese nationality]
Three white melamine detected in milk packaging will be replaced
Kitagawa director of the Office of Agricultural 5 months after the earthquake sadness over the suicide suspect
Zhou Zhenglong lawyer says an appeal to the court records (video)
Downloading pornographic films were fined continued: Experts said the regulations should be abolished
Man was suspected of suffering from manic disorder was bundled conductor was killed in one night
  
Henan police captain end of the "escape"
[Secretary to report to write diary on the run] [Henan Province have been taken over for Discipline Inspection]
  
CPPCC members with fake police do not Melatonin struggle spam?
International: Han Chinese warships to participate in the largest military parade on the sea
Blog: the most in the history of cattle Wu military vehicle hit a world record
Military: U.S. arms sales to Taiwan angered China from all walks of life (map)
English: English language learning painless five-minute English Show-down charge
  
  

China's Ministry of Foreign Affairs yesterday in a routine press conference, a reporter asked: If Aso as Prime Minister of Japan, China and Japan, how will the new cabinet to start contacts? Japanese policy change? Foreign Ministry Spokesperson Jiang Yu replied: "Japan's Liberal Democratic Party election is the internal affairs of Japan. Maintain a healthy and stable Sino-Japanese relations of the two countries and two peoples. We are willing to make joint efforts with Japan, in the day four The political document based on the principles established to continue the full implementation of the leaders of the two countries reached consensus on promoting the China-Japan mutually beneficial strategic relations between the comprehensive and in-depth development. "


The new foreign minister to support the Beijing Olympic Games


Aso yesterday to form a cabinet to carry out a personnel reshuffle. Former president of the Liberal Democratic Party Policy Research Council Shoichi Nakagawa as possible with the financial and former Economy, Trade and Industry Akira Amari with General phase may be permanent. Aso will use the former Ministry of Education and Science with Kawamura Takeo Renguan the Housing Executive. The election of the Liberal Democratic Party of former president with defense Shigeru Ishiba as possible with agricultural, economic and fiscal policy to play Yosano phase and may remain in office. Aso may be law by the head of the campaign headquarters, the former law as Kunio Hatoyama.


Neighboring countries more concerned about the possible candidates by the Japanese Foreign Minister Hirofumi Nakasone served. Hirofumi Nakasone is the father of former Japanese Prime Minister Yasuhiro Nakasone, he served as minister of education Yoshiro Mori cabinet, belonging to the Liberal Democratic Party faction Ibuki, the Japanese Diet, "will support the Beijing Olympic Games," the Deputy Secretary General. In 2005, Hirofumi Nakasone of Japan to take the lead in the Senate held up against the then Prime Minister Junichiro Koizumi, "the postal bill" banner, leading to "Postal Act" was rejected in the Senate, Junichiro Koizumi dissolved the National Assembly election and win. Subsequently, Hirofumi Nakasone announced support for the "Post Office Act," was critical "Xianfengshiduo, apostate."


Cabinet Secretary Yasuo Fukuda will be in this morning's cabinet meeting to resign collectively. Prime Minister elections will be nominated by 13 o'clock start, is expected to be elected to the House of Representatives plenary meeting Aso, the Senate will be elected by the plenary on behalf of the Democratic Party Ichiro Ozawa. After the House of Representatives is bound to the breakdown of negotiations would end. In accordance with Japan's "Constitution" provides that the House of Representatives in accordance with the resolution, Aso became prime minister will be.


Fukuda furniture has been removed


Aso as soon as the new prime minister, Yasuo Fukuda, Japanese Prime Minister Prime Minister yesterday to leave the public back to Tokyo Nozawa Di's private residence. Yesterday, 9:30 Xu, Fukuda greetings silent in the face of the media into the bus to and from the public and Di. At the Imperial Palace in the autumn at the Royal Festival of Hope and the Temple of the festival ceremony, Fukuda did not return to the public and Di, returned to his home wearing a dress. It was close to its source, Futian have been scores of times to remove most of the furniture.
]—————————————————————————————
from:国际机票
world of warcraft gold
Dofus Kamas
final fantasy xi Gil
Age of Conan Gold

TOP

发新话题
赞助链接QQ:653229656传奇私服 变态传奇私服 传奇外挂 传奇私服 魔兽世界私服 魔兽世界私服 dj 魔兽世界私服 群发软件 魔兽世界私服 魔兽世界私服 征途私服 征途私服 征途私服 征途私服 奇迹私服 斯太尔自御车 股票算盘 天龙八部私服